XX

contact us

new business

Tim Rodgers

314.259.8300

careers

Carrie Muehlemann

314-259-8312

general inquiry

Terri French

314.259.8319

XX

Terms & Conditions

Ownership: This site is protected by U.S. and international copyright and trademark laws and any copy, display or retransmission of the contents of this site is strictly prohibited. Any ads or other examples of our work displayed on our site are provided solely for self-promotional, business-to-business purposes for the exclusive use of our clients, prospects and employees, and are not intended for the casual viewing or entertainment purposes of the public. We explicitly forbid the downloading, copying or re-purposing or any text, audio, visual, programming or design materials without our written consent.

Privacy Policy: We will not collect personally identifiable information from you without your permission. We shall treat any information you send to us as non-confidential and non-proprietary and we cannot guarantee or warrant the security of any data you submit to us. However, we will use reasonable efforts to treat as confidential any e-mails, resumes, applications or inquiries sent to us for purpose of seeking information or for inquiring into potential employment with us, in accordance with our employment policies. Any e-mail, resume or submission you send to us will be used only for internal purposes. Please be aware that submission of your resume or application may not be considered and we are under no obligation to respond to such solicitations. We are an equal opportunity employer.

Unsolicited Materials: It is our policy not to accept or consider unsolicited creative, production related or other ideas of any kind. Please do not send any artwork, jingles, slogans or campaign ideas. The sole purpose of this policy is to avoid potential misunderstandings or disputes when our campaigns or advertising might seem similar to ideas submitted to us. If you submit an idea or materials despite our above request, you agree that such submission becomes our property and we are free to use it without compensation or credit to you. We make no assurances that your ideas will be treated as confidential.

Disclaimers and Limitation of Liability: We make no representations or warranties of any kind as to: (a) the accuracy or completeness of the information or materials on the site and assume no responsibility for any errors or omissions in its content; (b) the availability for use of any copyrighted, trademarked or proprietary materials of third parties that may appear in this site; (c) computer viruses or other bugs that third parties may embed in or attach to this site without our knowledge or consent; (d) any software made available for downloading, copying or other use through this site; or (e) the merchantability, fitness for use, title and/or non-infringement of any or all of the contents of this site. WE SHALL NOT HAVE ANY LIABILITY (WHETHER BASED ON CONTRACT, TORT, STATUTE OR OTHERWISE) FOR ANY COSTS, LOSSES, DAMAGES (WHETHER DIRECT, INDIRECT, COMPENSATORY, SPECIAL, LOST PROFITS, LIQUIDATED, CONSEQUENTIAL OR PUNITIVE), ARISING OUT OF OR IN CONNECTION WITH THE YOUR ACCESS TO, BROWSING OF OR USE OF THIS SITE OR ANY OF THE CONTENTS OF THIS SITE.

Links To Third Party Sites: The sites to which links are provided to you for convenience only and are not under our control. We do not assume any responsibility for the contents of any linked site or any privacy practices employed by other sites. The existence of a link between this site and any other site should not be construed as an endorsement by either us or the owner or proprietor of the linked site to the other.

We reserve the right to change these terms and conditions at any time.

R/T
Dec11

Recent Posts


Archives


Recent Authors


Tags

The Agony and the Ecstasy of Your Supply Chain

I went to see Mike Daisey's monologue "The Agony and the Ecstasy of Steve Jobs" in New York on Friday night. The crux of the piece is that Apple should be doing more to ensure workers in Shenzhen factories aren't abused and suicidal because Apple is an industry leader and a brand known for doing things differently.

This show has been getting a lot of attention. The issues raised about working conditions in Shenzhen sparked investigative reports by The New York Times, a report on ABC's Nightline, an episode of NPR's This American Life, a profile on CBS Sunday Morning, a response from Apple and a 25% increase in wages by Foxconn. Foxconn is the consumer electronics manufacturer that makes 50% of the shiny tech toys we love to play with.

As the news cycle caught up with the art cycle - the play opened in Summer 2010 - Apple lovers were alarmed. There's something disturbing about loving a beautifully designed machine and imagining that machine made by hands - gnarled hands, tired hands or even 13 year-old hands.

Apple is not alone in the Shenzhen supply chain moral quandary. Almost every major consumer electronics brand uses Foxconn to manufacture some of its products because Foxconn is really good at what it does. Faster. Better. Cheaper. Done. And it is true that for some workers in Shenzhen it's a step up to work 16-hour days, 7 days a week in a factory and live in a dormitory.

Apple's experiencing a backlash because its profit margins are huge, the balance sheet is luscious and they are a leader. The brand is about beauty and creativity and ideals. The products are insanely great. But the worker situation in Shenzhen is not insanely great. And consumers expect insanely great from Apple.

When I entered The Public Theater I expected to see a show by a man out to get Apple and make an example of them. I was surprised to see that Mike Daisey is an absolute Apple fan-boy. He is also a geek's geek. Daisey gives a riveting tour de force performance that touches on the history of computing and geek culture from the Homebrew Computer Club to the beauty of fonts to upgrade cycles debated in rumor-filled forums and, of course, those epic Steve Jobs product launch presentations. He's not attacking Apple as an outsider. He's calling them out as an insider, an activist and a long-time repeat customer.

His call has been heard and taken up, resulting in something all brands need to consider: transparency, globalization and social media mean that your supply chain and production process are part of the brand story.

At the end of the show Daisey tells the audience that how something is made is part of the design. He reminds us that design is more than form and function; it's also production. And today's consumers expect insanely great design.